Things I hate the most:

~One stupid manager who is always micromanaging me and everyone else.  I chose retail over fast food in an attempt to not have managers breathing down my neck every second of every day, so QUIT hovering.  ..And you wonder why I make so many mistakes.

~Drama.  Holy crap, this place is 20x worse than high school!  

Icing on the crap pie:

~Customers.  

The following are actual conversations that have taken place at various points in time over my year so far at retail.

I'm training a newbie on my register.  Whatever mistakes are made, end up under my name.  

Customer:  (At the end of the cash transaction when it's too late to do anything about a price issue)  Yo! STUPID!  You rang me up wrong!  You fix this.  *customer then shoves receipt into my face*  

Newbie:  Stands there looking terrified and shaky.

Me:  Sir, you're going to have to take that to the service desk because my register simply is not equipped to handle refunds or exchanges.

Customer:  I've already dealt with those morons more than enough, so fix it!

Me:  Sir, I can't do that here.  My register wont let me.  

Customer:  You F***ed this up so fix it!!!  NOW!!!

Me, at risk of sounding like a broken record:  Sir, I can't do that here.  

Customer with one big eye roll:  Fine then, walk your stupid a** straight to the service desk with me.  

Me: Ok, with my big fat fake screw you smile on my face.

Customer mutters and mumbles a string of profanities the whole way to the service desk.  

I then have to explain to the power tripping customer service "Supervisor" what happened.  She treats it like it's *my* fault and wont take my explanation after the Customer leaves.  

Stupid people.

*****

I'm ringing up a customer's large purchase.  She had two cart fulls of stuff.  At the very end something comes up.

Customer:  How much was the bedding set?  

Me:  On sale for $30 even before tax.  

Customer:  No!  It was supposed to be $29.99!!  FIX IT!!

Me:  "Ok."  I then had to hold up the line while I got the manager for the price adjustment.  It's a stupid penny!  Get over it!  

After that was done and I tell her the total, which hasn't change at all, she says "There.  That's better"

Ok, Nutcase.  

*****

This was around last Christmas.  I'm going to play this one from the very beginning for your enjoyment.

Me:  "Hi!  How are you today?"

Customer:  "Whatever.  I just wanna get out of here."

I stay silent and ring up the rest of the purchase.  I hear a cart rolling up behind me.  I glance and see a cart full of layaway stuff.  

Me:  "Is that your layaway purchase? If so, can I see your receipt?"

Customer:  "Are you F***ing kidding me?"

Me:  "It's company policy ma'am.  I have to ask.  It's my job."

Customer:  "Yeah?  Well you suck at your job" While slamming the receipt down on the register.  

Me:  "Ok thanks."  

Customer pays for her purchase and storms off like I ruined her day.  


****

Another holiday story:

Me:  "Hi how are you today?"

Customer:  "I just want to get out of here and go see my family.  I'm missing my family's Christmas party!"

Me, not able to hold it in any longer:  "Imagine what you'd be missing if you actually had to work here."  

Customer storms off.  


****

Ok I could tell customer stories all day.  They're all pretty much the same.  That's not what I hate about my job.  Customers are there for 5 minutes while I ring them up.  Big deal.  I hate the management.  

I'm scheduled to close in fitting rooms that night.  I'm folding what needs to be folded and hanging what needs to be hung.  I have several different carts of clothing sorted to go into the different departments (separated mens' from childrens' from womens you get the idea).

Spazzy Manager walks up and looks at me like I'm nuts.  He says "No no no this is how I want you to do this."  He then picks up my neatly folded stacks from one cart and begins to dump them into another, obviously wanting to combine all the clothing into one cart.  He isn't even being careful to not ruin my neat stacks.  After doing that he looks at me and says "There you go.  Go put this away." and walks off with my other carts.  I got nothing put away the rest of the night, much to the dismay of the fashion's manager the next morning.  She seemed reasonable enough to understand and just rolled her eyes when I told her who intervened.

I'm surprised that idiot still has his job.  He's been demoted once and reported to corporate by employees many times.  Why wont they fire him or at least move him to another store so he's someone else's problem?

I dealt with the Christmas rush last year pretty well because my job was still the new cool thing to me.  Now I hate it.  I don't know how I'm gonna deal with it.  Worse yet, my husband and I are trying for a baby after a miscarriage.  I'm gonna have to work there while pregnant.  Stress and pregnancy don't go well together.  

I hate my job.  I can deal with the customers for the most part.  It's management and corporate that get to me.